Why is my account still awaiting verification?

Check your inbox and junk folder for a message from the registrations team or platform explaining what is outstanding.

• Make sure your application is complete.
• Supply clear, readable images of the documents requested.
• Follow the current verification-photo instructions supplied for your account, including any reference number or date.
• Complete email verification if requested.

Requirements can differ by platform. Follow your current instructions rather than an old example image. Contact the registrations team if you are unsure what to submit.