DirectCam Broadcaster – Set-up Help

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The new DirectCam Broadcaster runs in your web browser.  Navigate to it using this URL:

https://m.adultwork.com/directcam/broadcast

Follow the steps below for your individual broadcaster device and browser setup.

Laptops, Desktop PCs & Chromebooks

• • Chrome browser
  • Firefox browser
  • Microsoft Edge browser
• Apple Mac PCs and MacBooks
  • Safari browser
• Mobile Devices – Smartphones and Tablets
  • Chrome browser on Windows and Android
  • Edge browser on Windows and Android
  • iOS Devices (iPhone, iPad etc.)

• Browser Compatibility Table – if you’re having problems choose the preferred browser for your device.

• Background Information about the DirectCam Broadcaster

• AdultWork.com Insider Articles: DirectCam Broadcaster / DirectCam Player (Send your clients here)

Chrome Browser on Windows desktop and Chromebooks

Click the padlock icon to the left of the browser address bar and ensure both your camera and microphone are set to “Allow“.

Firefox browser on Windows desktop and Chromebooks

Click the camera icon to the left of the browser address bar and click the “Allow” button shown in blue below.

Microsoft Edge Browser on Windows desktop and Chromebooks

Click the padlock icon to the left of the browser address bar and ensure both your camera and microphone are set to “Allow”

Note: If you have previously visited the broadcaster URL and not allowed your camera, you may now see this prompt at the bottom of the screen as shown below.

Safari browser on iMac & MacBook (MacOS devices)

Click “Allow” when prompted to access to your camera and microphone.

Note: If you have previously visited the broadcaster URL and blocked access to your devices. Navigate to Safari -> Preferences -> Websites -> Camera / microphone where you can reset these to either Ask again or to fully Allow.

 

Chrome browser on Windows and Android mobile devices

Click “Allow” when prompted to allow access to your camera and microphone.

Note: If you have previously blocked the camera and microphone, click the padlock icon in the address bar and navigate to site settings.

Firefox browser on Windows and Android mobile devices

Click “Allow” when prompted to allow Firefox to access to take pictures and record sound.

 

Note: If you have previously blocked the camera and microphone, click the settings icon in the address bar and navigate to privacy / site settings.

Edge browser on Windows and Android mobile devices

Click “Allow” when prompted to allow access to your camera and microphone.

Note: If you have previously blocked the camera and microphone, click the padlock icon in the address bar and navigate to site settings.

Safari Browser on iPhone & iPad (iOS mobile devices)

In iOS the default behaviour is to BLOCK camera and microphone access. These need to be set to either Allow or Ask in the following settings menus. Settings > Safari > Camera and Settings > Safari > Microphone. If this is set to “Ask” the following screen is displayed when accessing the broadcaster. Click Allow.

Browser Compatibility

The following chart details which browsers are supported, unsupported or not fully supported. We suggest broadcasting from a device and browser that is both up to date and fully supported below. The numbers represent the browser’s version number.

You are using Chrome version 90 on Windows 10 Desktop.

	Broadcaster Compatibility
		IE		Edge		Chrome		Firefox		Opera		Safari		Samsung		Android Browser
Windows		9+		85+		85+		81+		70+
MacOS				85+		85+		81+		70+		11+
iOS				43+		85+		27+		70+		11+
Android				43+		85+		43+		57+				11+		17+
All vesion numbers shown are the minimum version supported by the broadcaster

	Player Compatibility
		IE		Edge		Chrome		Firefox		Opera		Safari		Samsung		Android Browser
Windows		10+*		85+		85+		81+		70+
MacOS				85+		85+		81+		70+		10+
iOS				43+		85+		27+		70+		10+
Android				43+		85+		43+		57+				11+		11+
* 2-Way support not provided currently
All vesion numbers shown are the minimum version supported by the player

Background Information About the DirectCam Broadcaster

Many members will know that virtually all cam platforms have relied heavily on the video and audio functionality provided by Adobe’s Flash browser plug-in.  This technology provided a simple common interface to developers that allowed them to interact with the microphone and webcam on most PCs and Macs.  As the web has become more secure and more focussed on privacy and security, questions were asked about the access and rights that such plug-ins had over people’s computers.  Accordingly and almost unanimously, it was decided by the major browser vendors, (Microsoft, Google, Mozilla) to end operability for Flash within their respective browsers at the end of 2020.

Of course we had notice of the imminent demise of Flash and during 2020 AdultWork.com has been working with our partner to develop a new cam platform that is independent of Flash (or any browser plug-ins) and that would provide as-good-as-we-had functionality on all modern devices and in all modern browsers.  AW Live was a proof of concept in this area and demonstrates that AdultWork.com had actually started thinking about this as early as 2018.  It has been a race against time and during the last two years the technical team has more than tripled in size to ensure we can meet this deadline and take AdultWork.com forward in 2021 and beyond and remain as market leader.  Many of you will have seen the new AdultWork.com when managing or viewing movies.  The new DirectCam Broadcaster and DirectCam Player also fit into this framework.

The Browser Compatibility table above, shows the challenge AdultWork.com and all other cam platforms face.  From a platform that used 2 broadcasters (JustCamIt & JustCamIt Lite [Flash-based]) and 2 players (Flash-based & Motion JPEG), we now have numerous combinations of device and browser to support.  Some browsers, due to their age, simply cannot be supported.  They do not incorporate the required modern technologies that underpin the new platform, WebRTC.

AdultWork.com appreciates that many members will be struggling to set-up their cam and microphone with the new DirectCam Broadcaster and we hope this article will be helpful.  Others will have clients reporting issues with the new DirectCam Player and some of those issues will revolve around their browser/device configuration and also that some functionality is new, such as 2-Way cam with mobile devices.  Rest assured, we will not stop fixing and enhancing both the broadcaster and the player as Flash bows out once and for all.  AdultWork.com plans to make the DirectCam Platform market-leading and are well staffed and well financed to make that a reality.

Thank you for your support and patience whilst we iron out the issues many of you are graciously reporting.

If you are continuing to have issues:

1. Check your browser and device combination are supported above.  If in doubt, use Chrome on PCs and Android devices and Safari on all Apple Devices.
2. Check that your browser has access to use the microphone and webcam.  This is often accessible using icons in the browser address bar, otherwise it will be in browser settings or device settings.
3. Check your microphone and camera are working in other apps – but be sure to exit those apps before starting the Broadcaster.
4. Make sure you have selected the devices in the DirectCam Broadcaster Settings Menu before you click Start.  The settings menu is the icon with three dots on it.
5. Reboot your device.
6. Contact the Help Centre (24/7) or Live Chat (Mon-Fri 09:00-17:00 UK).