Contents
Onboarding support from our team can help you understand account setup, verification, platform controls, privacy settings and payment information.
Arranging onboarding support
Contact us through the model portal. Include your platform and the subject you need help with so the team can confirm the available support format and next step.
Arrange visits in advance
Do not assume an in-person session is included. Speak to the team before travelling to the studio.
Prepare your question
A clear description of the account issue helps the team understand what you need. Read how to request account guidance for the details to include and how to handle screenshots safely.
Support and training can help you understand the service, but they do not guarantee earnings.
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